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The
vital role of the Programme Office
Why does a change programme need an independent
Programme Office?
What is the best way to set up the Programme Office and what
skills and experience does it need?
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here
for more |
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Customer
Management
What are the key challenges to overcome to deliver customer
excellence and what should your customer management strategy
contain?
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for more |
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Technical
Architecture Definition and Assurance
The successful development of a major new system is at risk
if the underlying architecture is weak.
How do you ensure your initiative isn’t the next big failure?
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for more |
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Transition
Assurance
Why do users often lose trust in a new system or major upgrade
during the first two weeks of go-live?
What do you need to do to avoid this, and when?
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for more |
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Skills
Transfer
Many organisations want skills to be transferred to their staff
from the consultants they engage and many consultancies claim
to offer it. However, it very rarely happens.
What are the simple steps that a consultancy should go through
if they are serious about skills transfer?
Click here
for more |
