Overview

We are a niche management and IT consultancy based in Guildford.

We help organisations design and deliver new and high-value business initiatives, including the supporting processes and systems.

The services we provide focus on:

•	Successful business change and transformation
•	Intelligent information management
•	Cost-effective technology deployment and business alignment

“Medley was selected to be our Transformation Partner as they demonstrated a real understanding of the complexities and challenges of delivering sustainable change in what is an incredibly diverse, federated global organisation.

I am delighted to say that Medley continued to impress us throughout the engagement by providing pragmatic solutions to complex issues and helping us define the correct Transformation methodologies. Their consultants were very much part of a committed, blended team and I recommend them highly.”

Head of Business Transformation – major construction company

Background

The company was formed in 1997 and has grown organically to over 30 staff. The company is entirely owned by its staff.

A large proportion of our work has come through contacts and referrals and we have actively built long-term relationships with many of our clients through our track record of real delivery.

We work with a range of household names across many sectors. Our private sector clients include financial, telecommunications, construction, transport, pharmaceutical, business services and retail companies. Our public sector clients include central government departments, government agencies, regulatory bodies, health providers and local authorities.

Our assignments range from business focused strategic initiatives to detailed technology oriented challenges. We work with trusted partners where we feel that a client will benefit from our combined skills and expertise.

We are totally independent of product vendors and systems integrators. We don’t undertake any form of software development and we don’t resell other people’s products.

“Medley made a substantial contribution to the project and were a critical and well respected part of the team. They provided a strong team of professionals who demonstrated flexibility and range in the services delivered. This was a challenging project with tight deadlines and Medley rose to the challenge by delivering consistently and with accuracy.”

Programme Director – Government department transformation programme

Why our clients choose us

We work to our clients’ agenda

Our clients feel we add value because we make things happen and we achieve real change. We work to their agenda and we enhance their reputation by helping them deliver initiatives that are important to their department and organisation. They respect our ability to engage with all stakeholders and to overcome any organisational politics and resistance to change.

This is why we have been working continuously with some of our clients for nearly a decade.

They value our experience

Embedding lasting change and improvement underpinned by new technologies and systems can be difficult and challenging. We find that our ability to share our experiences of what works and what doesn’t in different situations and cultures helps our clients to avoid the common pitfalls.

They like our people

All of our people can undertake high-level and detailed delivery work and they typically have a very broad range of capabilities to support the services we provide. These include analysis and design, planning, programme and project management, technology and technical architecture expertise.

We create effective mixed teams

We know how to build effective teams using a blend of our people, their staff and third parties. Our style is to work inclusively and collaboratively with internal and external stakeholders which means we get buy-in at an early stage. We are happy to mentor and upskill junior or inexperienced client staff.

They can become more self-sufficient

We actively seek to transfer knowledge to in-house staff to help them become more self-sufficient. We ensure we are available to answer any follow-up questions that our clients have as they take more ownership.

Our knowledge means we deliver fast

Our staff turnover is low and so the knowledge we build up about our clients is retained within our company. This means that any subsequent assignments we undertake for our clients are delivered quickly and cost effectively. It also means that we can make a very quick start on assignments with new clients where they are tackling similar issues.